Tips For Identifying VoIP Call Quality Problems

Posted by Chris Surdenik on Nov 10, 2016 11:36:47 AM

 The voice over IP (VoIP) market is poised for “rapid growth,” according to Digital Journal, with a predicted $140 billion market value by 2021. Why the big push for digital telecoms? Companies recognize the need for agile, on-demand communication services able to keep pace with cloud initiatives and BYOD trends. However, simply adopting VoIP services doesn’t guarantee superb call quality. Here’s a guide to tracking down and correcting top VoIP issues.

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Topics: VoIP

Leveraging Legacy Infrastructures

Posted by Ed Wynn on Apr 25, 2016 12:00:00 PM

For just over a year now, I’ve been training for a cross-country cycling adventure that starts mid-August. I will ride 3,750 miles in 42 days with only three rest days. A daunting challenge for sure, especially for someone in their mid-50s. Getting the most out of my “legacy physical infrastructure” has been tough. New training technologies have made the challenge much easier by enabling me to strengthen the capabilities of my existing “infrastructure.” Therefore, I can increase the efficiency of workouts, which is important because I still have a day job.

Call One has the privilege to serve the small- and medium-size businesses (SMBs) that face that same challenge. How can SMBs leverage existing telecommunications infrastructures to take advantage of the greater functionalities and efficiencies of new technologies? That challenge, like mine, may seem daunting, but the payback can be substantial. SMBs can now have enterprise-level networks at the same or lower costs of their existing networks. Like me, many SMBs do not have the ability to switch out their current infrastructure. What’s really great about these new technologies is that a total swap is no longer necessary. Call One can design customized solutions using new technologies to strengthen and enhance that existing infrastructure, therefore providing substantially increased functionalities.

That’s exactly what Call One has done for Athletico, one of the nation’s leading fitness and rehabilitation service providers. Athletico’s mission is built on providing exceptional, progressive and cost-effective personalized care for its clients. Call One’s mission is similar for the telecom services we provide. Working together with Athletico, Call One was able to strengthen and enhance the capabilities and efficiencies of Athletico’s existing telecom infrastructure, consistent with both Athletico’s and Call One’s missions.

Getting greater efficiency, flexibility and capabilities from legacy infrastructures through new technologies, is working for me, is working for Athletico and it can work for your business, too. Read more about how Call One call help your SMB enhance the functionality and capabilities of your existing network infrastructure at: http://www.huffingtonpost.com/ed-wynn/ceos--cfos-do-better-with_b_9738160.html

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Topics: mid-size business, small business, telecommunications, VoIP

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